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Customer Reviews
Pampered Lady Florist
Local Altadena, CA florist
Average Customer Rating: 4.5 of 5 stars. (66 reviews)
Date: May 20, 2023
Name: Beverly C

State/Province:NY

my daughter in law loved them
Date: Feb 28, 2023
Name: Kevin B

State/Province:CA

This florist arranged the flowers for my mother's funeral. The flowers were exceptional along with the customer service and bonus smiles. Thank you
Date: Feb 28, 2022
Name: Melanie H

State/Province:WA

Beautiful arrangement!!
Date: May 29, 2021
Name: Julie C

State/Province:CA

Website was easy to use. Fast and efficient delivery. Most importantly she loved the beautiful flowers!
Date: May 20, 2021
Name: Cindi D

State/Province:OR

Thank you, your florist choice, jams delivered, made my friends day!
Date: Apr 17, 2021
Name: Denise w

State/Province:NC

Great service and gorgepus flowers!! Exceptional service on a very busy holiday weekend...they even called to let me know flowers were delivered. First class!#
Date: Apr 17, 2021
Name: Denise w

State/Province:NC

Definitely a 5. Gorgeous flowered delivered with 1 day service on holiday weekend....they even called me afterwards to announce they had been delivered..as I had been worried...GREAT SERVICE!!
Date: Apr 11, 2021
Name: Lisa K

State/Province:TX

excellent service the Flowers were absolutely beautiful!
Date: Mar 27, 2021
Name: Lisa K

State/Province:TX

loved the beautiful flowers you delivered to my Mother.
Date: Mar 27, 2021
Name: Lisa K

State/Province:TX

the Flowers I sent my mom were absolutely beautiful! thank you so much.
Date: Feb 27, 2021
Name: April O

State/Province:CO

Great service Beautiful arrangement
Date: Feb 15, 2021
Name: Tim M

State/Province:CA

Ordered a custom design and they knocked it out of the park! A Beautiful bouquet arrived and my boyfriend loved them!
Date: Feb 10, 2021
Name: Daniel H

State/Province:CA

The flowers were perfect and better than expected.
Date: Jan 25, 2021
Name: Arletta B

State/Province:CA

The Pampered Lady staff were friendly and helpful. My gift recipient loved the arrangement. I was very pleased.
Date: Jun 24, 2020
Name: Maryam H

State/Province:CA

Best florist! Kind and honest service when I needed it most for a gift for my aunt’s small memorial gathering during the pandemic. You went above and beyond. I have so much gratitude for your shop and especially the staff member working that afternoon (I wish I could recall her name!)
Date: Jun 13, 2020
Name: maryam h

State/Province:CA

The person working Wednesday afternoon was soooo helpful. She went above and beyond! I don’t remember her name but I was on my way to a memorial gathering and her service was kind, honest and thoughtful. And oh yes! The orchid was perfect too. Way above five stars. Won’t forget this. Thank you!
Date: Mar 24, 2020
Name: Betty C

State/Province:TX

Happily, the arrangement looked just like the one I selected on the website. Was very pretty, and my granddaughter loved it.
Date: Dec 12, 2019
Name: Harold P

State/Province:CA

It was very pleasant to deal with local Pampered Lady that knows what they are doing. They took time to call about an issue and, in the end, the recipient was delighted. Thank you.
Date: Oct 28, 2019
Name: Thurston S

State/Province:VIC

Great flowers from a distance! Thanks!
Date: May 24, 2019
Name: William P

State/Province:WA

My Mom loved your beautiful basket arrangement. Ordering on website could not have been easier. Thanks very much.
Date: Mar 18, 2019
Name: Vita C

State/Province:NY

Outstanding customer service and truly lovely arrangement! Recipient was very impressed and touched. I researched local Pasadena florists from NY and called them cold, and they didn't disappoint. Highly recommend!
Date: Oct 11, 2018
Name: gina l

State/Province:CA

Our recipient loved the flowers and the service was great!
Date: Jul 19, 2018
Name: Posey F

State/Province:CA

very nice arrangement and very nice delivery person!
Date: May 26, 2018
Name: Ronald A

State/Province:CA

Mrs. Ramsey is a very dear friend. She really enjoys you arrangements. Thank You
Date: Apr 28, 2018
Name: Kathryn R

State/Province:CA

Delightful! Your arrangements are always outstanding!
Date: Apr 03, 2018
Name: Liz G

State/Province:CA

absolutely amazing arrangement
Date: Mar 11, 2018
Name: Steven P

State/Province:CA

This was the third time that I ordered from Pampered Lady Florist, and each time they exceeded my expectations. The plants and flowers that I have ordered were always healthy, beautifully arranged and presented, and larger than expected. I feel I can trust and count on this florist to do it right!
Date: Feb 20, 2018
Name: Shonett E

State/Province:TX

I ordered the arrangement for delivery to my mom as a surprise, same day. My mom's arrangement was gorgeous!!! I was so worried and when she reveived them she was so elated. Thank you so much and I do intend to order from you again.
Date: Jan 14, 2018
Name: Elisabeth W

State/Province:AB

Ordered a sympathy arrangement online - was warned that same-day delivery may not be possible because it was around New Year's Day and Rose Bowl. Instead, my recipient had the flowers only two or three hours later, and they were so pleased with the arrangement. I've had nothing but good experiences with this florist, and will continue to use them when I need flowers in the Altadena/Pasadena area.
Date: Nov 16, 2017
Name: Gina D

State/Province:CA

Exceptional Service! We were sending a plant to a wonderful woman who was ill in the hospital, however Carolyn reached out to let us know that our friend had passed and they held the delivery which would have been very awkward. We are so grateful. We changed the delivery location and the card and are so happy for Carolyn and the team to catch this and adjust.
Date: Oct 03, 2017
Name: Leslie D

State/Province:VA

Excellent service and follow up. Would use Pampered Lady Florist again.
Date: Jun 14, 2017
Name: tori D

State/Province:CA

Excellent service, great delivery and the flowers lasted a very long time!
Date: May 21, 2017
Name: Linda M

State/Province:CA

I did not receive a plant, I received a bouquet delivered, according to our reception desk on Sunday, May 15. They delivered it in the morning. It arrived with little water, and some alreadyl wilted flowers, beginning with the hydrangias. Something was very wrong with your delivery timing and your letter about my receiving a plant.
Date: Mar 11, 2017
Name: rachel y

State/Province:OR

Excellent customer service. Flowers were for a funeral. I was told they were beautiful. Thank you.
Date: Mar 10, 2017
Name: Sanoma E

State/Province:CA

I ordered less than 24 hours before a funeral and it was delivered. I was nervous about if it would happen but they came through and it was beautiful.
Date: Oct 01, 2016
Name: Rachel Y

State/Province:OR

Easy and efficient. The flowers were just as I hoped they would be (delivered to my daughter out of state), but the vase was not exactly as pictured. However, since the floral arrangement was beautiful, I could overlook that minor detail. I've used Pampered Lady Florist several times, never been disappointed.
Date: Mar 11, 2016
Name: Alison L

State/Province:CA

arrangement received was not as nice as that pictured online
Date: Nov 27, 2015
Name: Rene B

State/Province:CA

Loved our beautiful arrangement of Fall flowers in a cornucopia basket!!
Date: Sep 02, 2015
Name: andrew m

State/Province:NV

She loved the flowers
Date: Jul 22, 2015
Name: Darin F

State/Province:CA

Service was great. Thank yu.
Date: Apr 30, 2015
Name: Mary R

State/Province:CA

The floral arrangement was absolutely gorgeous. I was out in the morning. I received a message asking to call the florist when someone would be home to receive the floral arrangement. I called to say I was home & the flowers were delivered right away. The flowers lasted almost two weeks before they started to look bad. Great service. Thank you!
Date: Jan 05, 2015
Name: Rebeca R

State/Province:CA

You guys are amazing! The flowers were beautiful. I put instructions for the delivery and they followed through with me. I normally don't do reviews but I was happy with my service. :)
Date: Mar 24, 2014
Name: Diana R

State/Province:CA

My friend told me the flowers were beautiful and they are apparently still going strong two weeks after I sent them! Great service and I like using a local florist. One suggestion: I wish Pampered Lady would send a picture of the final product to the person who ordered.
Date: Feb 07, 2014
Name: Jacquelyn B

State/Province:IL

Pampered Lady Florist has a beautiful website with great pictures. Order was simple and I received a phone call shortly after verifying the order and confirming that they had contacted the funeral home and would have the flowers delivered in time for the visitation. The family took a picture and added it to their Thank you note to us. The picture they took was exactly as beautiful as the picture online. Thank you Pampered Lady Florist for great service and beautiful flowers.
Date: Dec 16, 2013
Name: LaVonne I

State/Province:CA

Date: Apr 23, 2013
Name: Dora M

State/Province:AZ

The flower shop near us in Mesa, closed recently so my visiting daughter went on line for us, This is for a very special cousin of my Dads' who was 107 years young,April 14, still living in her own home and living it up. We had the good fortune , for 5 winters , being "Snowbirds" from Canada) of being with her for visits every feb So the flowers were to be Special- but we have not heard from her- regarding them.Thankyou Dora&Vern Meek- Lethbridge, Alberta, Canada.
Date: Mar 25, 2013
Name: Amanda W

State/Province:PA

My mother loved her flowers. She said they were wonderfully fragrant, beautiful, and lasted weeks. Thank you so much for this excellent experience and service!
Date: Mar 23, 2013
Name: Angelica M

State/Province:CA

Great flowers and on time!!!
Date: Jan 17, 2013
Name: Andrea A

State/Province:CA

The flowers were beautiful and delivered by someone friendly and remembered me as a long time customer. Happy Birthday to me!
Date: Sep 13, 2012
Name: Winifred M

State/Province:OR

We could not attend the funeral, but the familiy let us know the flowers were there in a timely manner and were beautiful.
Date: Mar 11, 2011
Name: Dena A

State/Province:CA

After dealing with a mainstream online florist for over a day to simply order a funeral arrangement. You could only imagine how delighted I am that it was literally a five minute order from start to finish and on top of this, there was many beautiful selections to choose from. Thank you, for making it easy for us especially during an unfortunate time.
Date: Dec 06, 2010
Name: Gladys B

State/Province:CA

I have never been disappointed in the service I have gotten @ Pampered Lady they are so warm and friendly they really care that they please you. They have done banquets,floral arrangements balloon bouquets,fruit baskets,presentation bouquets and they were always on time very very pleased with thier service,
Date: Sep 26, 2009
Name: Teryl W

State/Province:CA

Beautiful flowers! Thanks
Date: Sep 26, 2009
Name: Beryl F

State/Province:FL

I was going to phone you about the wonderful flowers you delivered and how happy you made my daughter's birthday. She took pictures of her holding the flowers and they were even prettier than pictured. We are so happy with your flowers and service, we wil tell all our friends in Florida about you, and she will tell every frined in Sierra Madre of your delivery and flowers. Thank you so very much for a wonderful birthday for my daughter.It wouldn't have been possible without you.